Help

Information to help you use our website and its features, including:

• Navigation using skip links and tabs
• Searching for information
• Resizing text
• Viewing and downloading PDF files
• Viewing, saving and printing Microsoft Office files

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Navigation using skip links and tabs

Skip links and a logical tab order can aid navigation for people using assistive technologies, such as a screen reader. Find out more about this website's accessibility.

Skip links

If you're using assistive technology to browse this site, skip links are provided at the start of the page to allow you to move quickly to key information, including the primary navigation, secondary navigation or content. The links are not visible in a graphical browser.

Logical tab order

This website has a logical tab order for navigating without a mouse. Use the tab key on your keyboard to move to the next link or field. Use shift-tab to move backwards, and the enter key to follow links and submit forms. Most browsers support these functions.

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Searching for information

If you’re having problems finding the information you need, try looking on the site map.

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Resizing text

You can make the text larger or smaller on any website you visit simply by changing the settings on your computer.

To resize your text you will need to know what browser you are using.

To check the version of internet browser on your computer:

• select Help from the top menu of your browser
• select About (followed by your browser name) from the drop down list

The screen that comes up will display which browser and version you are using.

How to change the text size in:

Internet Explorer

1. Select View in the menu bar.
2. Select Text Size from the menu and choose a size from the options.

Internet Explorer (Macintosh)

1. Select View.
2. Select Text Zoom and choose a size from 50% to 300% or Larger or Smaller.

Netscape

1. Select View in the menu bar. Select Text Size.
2. From the menu, select the size you need.

Mozilla Firefox

1. Select View in the menu bar.
2. Select Zoom.
3. Select Zoom In or Zoom Out.

Opera

1. Select View in the menu bar.
2. Select Zoom and then select a size.
3. Increase the percentage to increase the text size further.

Safari

1. Select View from the menu.
2. Select Make Text Bigger to increase the font size or Make Text Smaller to reduce the font size.

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Viewing and printing PDF files

To view and print portable document format (PDF) files, you can download the free Adobe Reader

To convert PDFs to HTML or text formats use the Adobe PDF files online conversion tools.

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Viewing and printing Microsoft Office files

To view and print files you will need either Microsoft Office, or the free Microsoft Office Online viewers installed on your computer.

Microsoft Office Online viewers are free to download:

• Word viewer (.doc files)
• Excel viewer (.xls files)

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Viewing and saving files

To view a document select the link text. The document will load into the reader.

You can save a document to view later by right-clicking on the link text and selecting Save Target As. Save the file in your preferred location.

If you have a Macintosh with a single button mouse, save a document for later viewing by holding down the control key while you select the link text. Select Save Link As or Download Link to Disk. Save the file in your preferred location.

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